Privacy Policy

Last Updated: May 25, 2024

AvenHost (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the confidentiality of the information you share with us while using our services.

We collect information when you register an account, place an order, submit forms, or interact with our services (e.g., support or feedback).

  • Name and contact information (email, phone, address)
  • Billing details such as credit card information (when making a purchase)
  • IP address, browser type and version, and usage data (via cookies)

This data is collected securely via Paymenter (https://paymenter.org), the platform used for account and billing management.

Payments are securely processed via third-party payment providers (e.g., Razorpay and PayPal). These providers have their own privacy policies which can be viewed at:

Your data is processed for legitimate purposes, including:

  • Providing and improving our services
  • Enforcing our terms of service
  • Managing risk and preventing abuse

We do not sell, rent, or trade your personal information for any reason. Data is stored securely and only kept as long as necessary to fulfill our obligations to you.

You have the right to request complete deletion of your personal data. Submit such requests through our support ticket system.

We keep your information until it is no longer necessary for fraud prevention, compliance with legal obligations, or when you request deletion.